Privacy Policy

Effective Date: October 2, 2025

1. Introduction

Welcome to MPS Group. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, process, and disclose your information in connection with your access and use of our website, located at https://www.mpsgroup.in, and our related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. Please read it carefully.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Data").

We collect the following categories of Personal Data:

CategoryType of Data CollectedSource of Data
A. Identity & Contact DataName, email address, phone number, physical billing and shipping address.Directly from you when you create an account, place an order, or subscribe to a newsletter.
B. Transaction & Financial DataDetails about your purchases, payment method used (but not the full card number), order fulfillment data, and return information.Directly from you and our third-party payment processors. Note: We do not store your full payment card details.
C. Technical & Usage DataInternet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, pages viewed, time spent on pages, and referring URLs.Automatically through cookies, server logs, and other tracking technologies.
D. Marketing & Communications DataYour preferences in receiving marketing from us and your communication preferences.Directly from you.

3. How and Why We Use Your Information (Legal Basis)

We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data in the following circumstances:

Purpose of ProcessingLegal Basis (e.g., GDPR)
To Process and Fulfill OrdersNecessary for the performance of a contract with you.
To Manage Your AccountNecessary for the performance of a contract with you.
To Send Marketing CommunicationsYour consent (where required by law) or our legitimate interest (to grow our business and inform you of new products/promotions).
To Improve Our Website and ServicesNecessary for our legitimate interests (for running our business, improving our services, and data analysis).
To Provide Customer SupportNecessary for the performance of a contract with you and our legitimate interests (to address your needs).
For Compliance & Legal ObligationsNecessary to comply with a legal obligation (e.g., tax, accounting, anti-fraud laws).

4. Disclosure of Your Information

We do not sell or rent your Personal Data to third parties. However, we may share your data with the following parties for the purposes outlined above:

  • Service Providers: We share information with trusted third parties who provide services on our behalf, such as:
    • Payment processors
    • Logistics and delivery partners
    • IT and system administration services
  • Marketing and Analytics Partners: We use third-party analytics services (like Google Analytics) to understand how you use our site.
  • Legal & Regulatory Authorities: We will disclose your Personal Data where we are legally required to do so, to protect the rights, property, or safety of MPS Group, our customers, or others.
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security and Retention

Data Security

We have implemented appropriate security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way. However, the transmission of information via the internet is never completely secure. While we strive to protect your Personal Data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk.

Data Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

  • Typically, we retain customer data after a relationship ends to comply with tax and legal requirements.
  • If you opt-out of marketing, we will keep your email on a "suppression list" indefinitely to ensure we do not send you marketing emails in the future.

6. International Data Transfers

Our website and business operate globally. Your data may be transferred to, and stored at, a destination outside of your country of residence, including to where our third-party service providers may be located.

If we transfer your Personal Data out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards such as standard contractual clauses.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • The Right to Access: You have the right to request copies of your Personal Data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: If we are processing your Personal Data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 11.

8. Children's Privacy

Our Services are not intended for children, and we do not knowingly collect data relating to children. If you are under the age of 16, please do not use or provide any information on this website. If we learn we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to frequently check this page for any changes. Your continued use of the Services after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

📱 WhatsApp

9319217585

📧 Email

hello@mpsgroup.in

📞 Phone Support

93192 17585

📬 Mailing Address

hello@mpsgroup.in

By using www.mpsgroup.in, you acknowledge that you have read and understood this Privacy Policy.

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